Privacy Policy
How TenantBridge handles information when you use our websites, forms, and product. Subscribing organizations should align this summary with any data processing addendum you execute with us.
Legal summary — not a substitute for counsel
These pages summarize topics many teams ask about before subscribing. Formal terms, privacy commitments, and data processing arrangements for your organization should be reviewed and signed with qualified counsel—typically through an order form, subscription agreement, or data processing addendum executed with TenantBridge.
Introduction
TenantBridge (“we,” “us”) operates this marketing site and the TenantBridge product. This policy describes categories of information we process in connection with those services, at a high level. Your organization’s formal privacy commitments, subprocessors, retention schedules, and lawful bases should be confirmed in your jurisdiction and documented in any data processing addendum you sign with us.
Information we collect
We may collect identifiers and contact details you submit on forms (for example, name, work email, organization, and message content), account and authentication data for product users, operational data your organization stores in TenantBridge as part of using the service, and technical data such as IP address, device type, and logs used for security and reliability.
How we use information
We use information to operate and improve the websites and product, respond to inquiries, authenticate users, bill subscribers where applicable, detect abuse, comply with legal obligations, and communicate about the service. Specific lawful bases and purposes for individuals in regulated regions should be aligned with your counsel and any DPA in place.
Sharing
We use infrastructure and service providers (for example, hosting, email, payments, and support tooling) who process data on our instructions. We do not sell personal information. A current subprocessor list or equivalent detail is available to subscribing customers as part of commercial onboarding.
Retention
We retain information for as long as needed to provide the service, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention for specific data types may be specified in your subscription agreement or DPA.
Your rights & contact
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing. To exercise rights or ask privacy questions, contact us through the channels listed on this site; we will respond in line with applicable law. Enterprise customers may route requests through their designated administrator.
Changes
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date. Where required, we will provide additional notice.